How We Are Responding to the COVID-19 Crisis
While COVID-19 (coronavirus) affects our community here and communities across the world, all of us are having to make adjustments in our daily lives. We at Stonecrest Honda want to continue serving our loyal customers here in Stonecrest, GA, as well as the Atlanta, Covington, and Monroe areas.
Below, you will find a number of preventative steps we are taking to ensure our customers are safe, as well as new ways we are making it easier than ever to serve our customers.
Preventative Steps Taken at the Dealership
Effective immediately, our dealership has implemented the following steps to ensure a healthy environment for all guests:
Our well-trained cleaning staff will more frequently disinfect and sanitize all high-touch areas including tables, lobbies, door handles, restrooms, van shuttle seats, phones, and more.
We have added many more hand sanitizing dispensers in key areas around the office for quick and easy access for every customer and team member to use
All employees have been encouraged and mandated to stay home IF they feel like they are experiencing any symptoms of COVID-19
We have taken all of our cues from trusted organizations such as the WHO (World Health Organization) and the CDC (Center for Disease Control) on how to combat the spread of the virus and will continue to update our practices accordingly while new information comes in.
Our number one goal at Stonecrest Honda is to ensure each and every person that comes into our building will remain healthy and safe.
What We Can Offer You Outside of the Dealership
Complimentary Pickup and Delivery Options*
Did you know that you can purchase or lease a car right from our website?
That’s right! When you visit our website, all you have to do is find the new or used car you want to purchase or lease, and the paperwork process can be totally completed online, all from the comfort of your home. Once you’re all set, our team will deliver your new car to you at no cost.
It’s THAT simple.
This service also applies to anyone who needs their car serviced in any way. Need an oil change or new tires? No problem! Make an appointment with us and we will have one of our friendly team members pick up AND deliver your car back to you feeling good as new. Your car will also be thoroughly disinfected and cleaned after each use to ensure good health for both you and our team members.
At Home Test Drive*
Right now, we understand daily life has become more difficult. We believe your car-needs should remain as easy as possible.
That’s why we are now offering an At Home Test Drive service. Just follow the steps below.
Pick a car you like from our online inventory
Schedule an appointment and pick a time and place that accommodates YOUR needs
One of our friendly team members will call or email you to confirm the details of your appointment.
We will deliver the car to you at the time and place YOU chose!
Then, the decision is up to you! Keep it if you like it. Send it back if you don’t.
And yes, it’s as easy as it sounds. Learn more about the At Home Test Drive and schedule yours today.
Frequently Asked Questions
Will Stonecrest Honda stay open?
While our showroom is closed, we are still open for business. Please click here to view our current hours. We also offer a number of dealership services online and from the comfort of your home. Please read above to learn more about those options.
What precautionary measures are being taken?
We have increased our cleaning and safety protocols throughout the entirety of our dealership. The specifics of those safety protocols have been laid out in detail above.
Can I still get my car serviced?
Yes, our service center is still open for business. Our staff has undergone the necessary training and is fully equipped to safely complete all service requests. You can also schedule complimentary pickup and delivery for service within 10 miles of our dealership.*
Do you offer pick up and delivery service?
Yes, we offer complimentary pickup and delivery for sales and service as well as at-home test drives for those who live within 10 miles of our dealership.*
What if I have a question about if I need service?
Give us a call at (855) 447-7845 with any service questions.
Will you deliver the car to me?
Yes. We offer complimentary pickup and delivery for sales and service as well as at-home test drives to those who live within 10 miles of our dealership.*
Is there any way to purchase my vehicle without coming in?
Yes. You can fill out all of the required paperwork to purchase a vehicle from us online. Once the paperwork is done, we will deliver your car to you. We also offer at-home test drives at no cost to those who live within 10 miles of the dealership.*
If I want to come in, is it possible to limit how long I’m there?
We offer complimentary pickup and delivery for sales and service as well as at-home test drives.* These services are being offered to promote social distancing efforts and to limit the amount of people in our dealership throughout each day.
Do you know any way I can lower or suspend my payment?
We encourage customers to contact their loan servicer to discuss available payment relief options.
Should I still get my vehicle serviced?
Yes. If your car requires service, please schedule an appointment with our service department whenever possible. Our team has been thoroughly trained to safely service your vehicle and return it to you in the cleanest possible condition. We are also offering complimentary pickup and delivery for service as well as sales within 10 miles of our dealership.*
What if I want to test drive a vehicle before buying?
We are offering complimentary at-home test drives to those who live within 10 miles of our dealership.* Simply find your car online and contact us to schedule your at-home test drive.
Can I get a loaner vehicle for service?
Please contact the service department for information about available loaner vehicles. We also offer complimentary pickup and delivery for those who live within 10 miles of the dealership.*
Where can I find dealership updates?
Dealership updates can be found on our Facebook page and the homepage of our website.
What do I do if my lease is due?
If your lease is due, please return your car to our dealership as soon as you are able to do so. If you are not able to come to our dealership, we will make the trip to your home to pick up your car at no cost, if you live within 10 miles of our dealership.*
I’ve received a letter that my lease is due, what should I do?
If you have received a letter notifying you that your lease is due, please return your car to our dealership as soon as you are able to do so. If you are not able to come to our dealership, we will make the trip to your home to pick up your car at no cost, if you live within 10 miles of our dealership.*
How do I clean and disinfect my car?
We encourage all of our customers to adhere to the car cleaning guidelines laid out by Consumer Reports in mid-March.
Can I complete any and all paperwork online?
Yes. You can complete all of your necessary paperwork online.
Can I buy a car under a Coronavirus shelter-in-place order?
Yes. While our showroom is currently closed, you can complete the entire purchasing process online.
Do I need to make an appointment before coming in for service?
We ask that you please make an appointment with our service department before coming to the dealership if at all possible. We do request that those who live within 10 miles of the dealership take advantage of our complimentary pickup and delivery service.*
Is my car getting fully detailed and cleaned post service?
While we do not fully detail your car after service, we will thoroughly disinfect your vehicle after our staff services it.
With everyday life becoming just a little more difficult at the moment, let our team at Stonecrest Honda help simplify the car-buying process. Whether you want to upgrade your current car or need service, we can help you with that!
If you have any questions, feel free to contact us at (855) 447-7845 or stop by Honda Conyers at 7970 Mall Parkway, Stonecrest, GA 30038 today. We look forward to serving our customers from Stonecrest, GA, as well as the greater Atlanta and Covington area.
*Complimentary pickup/delivery and at home test drive only available within 10 miles of the dealership.